I’d just like to point out that when I stage doored Ramin Karimloo did come out in a timely manner, signed an autograph for me, posed for a picture, and though he was a little stoic with some of the fans at first, he warmed up once some of his friends in the cast came out and started teasing him about his EP.
I was also in the theater the day he froze during the scene when a phone went off. It was a tense scene and I actually didn’t hear the ring at first and thought it was just for dramatic affect. And once I realized what did happen, all I felt was sympathy. Because it knocked him off his game and on top of that for someone in the public spotlight there is no such thing as an isolated incident. Every time a phone goes off or he sees someone recording, he’s not seeing one rude fan, he’s seeing all of the dozens of other times all multiplied and smushed together, and it’s only human to get annoyed.
There’s my two cents.